We want you to receive your items as soon as possible so most orders are processed and shipped via UPS within 12-24 business hours. You'll receive a confirmation email with tracking information once your order ships.
Please contact us if you have any questions about ordering, shipping, or returns.
We offer a flat rate of $10 for standard ground shipping and free standard ground shipping on orders over $50. Due to higher shipping cost of oversize items, we charge reasonable rates to ship oversize items.
At this time, we only ship to US addresses. In the map below you can see estimated shipping speeds for standard ground.
During checkout you may choose to expedite your order to either 2-day air or next day air. These rates use our negotiated discounted UPS rates and the cost will depend on the size of your order and shipping location.
For most returns, we'll deduct a reasonable amount from your refund to help cover shipping and processing costs. If your item was defective, we will cover return shipping. We only accept returns of new, unused items with tags attached. Please contact us within 60 days of your order to initiate a return and we'll email you a prepaid return label to send your item back to us. Your refund will be issued within 7 days of receipt.
As large items and bulk purchases are more expensive to return, we'll deduct a reasonable amount from your refund to help cover the additional shipping and processing costs. We only accept returns of new, unused items with tags attached. Please contact us within 60 days of your order to arrange return shipping and determine return fee.
If you have a defective or damaged item, we'll replace it free of charge. Please email us what is wrong and include a photo of the problem so we can work on getting you a replacement. You can also contact us to let us know what is wrong.