We want you to receive your items as soon as possible so most orders are processed and shipped via UPS within 12-24 business hours and delivered within 1-5 days, depending on shipping method and receiving address. You'll receive a confirmation email with tracking information once your order ships.
Please contact us if you have any questions about ordering, shipping, or returns.
We offer free standard ground shipping on most orders. Due to higher shipping cost of oversize items, we charge reasonable rates to ship oversize items.
At this time, we only ship to US addresses. In the map below you can see estimated shipping speeds for standard ground.
During checkout you may choose to expedite your order to either 2-day air or next day air. These rates use our negotiated discounted UPS rates and the cost will depend on the size of your order and shipping location.
We accept returns of new, unused items with packaging attached within 60 days of your order. In most cases, we'll refund 100% of your order, but we do reserve the right to withhold up to 25% in restocking fees for irregular returns. Your refund will be issued within 7 days of receiving returned items and will not include original shipping costs. Please contact us to initiate a return.
If you have a defective or damaged item, we'll replace it free of charge. Please email us what is wrong and include a photo of the problem so we can work on getting you a replacement. You can also contact us to let us know what is wrong.