JS Products (Steelman) will repair or replace items within the warranty period after inspection at our facility. An RGA must accompany all returns and may be obtained by calling customer service at 855-706-1550.
Most products carry a one year warranty period. Exceptions include Diagnostics Tools & Listening Devices which carry a 90 day warranty period and Hand Tools which carry a life-time warranty period. Accessories, thin wall sockets, components, fittings, etc. carry a 90 day warranty period.
If you have any questions, please contact us.